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Cookie & Privacy Policy

This privacy policy will advise you about how we protect your personal information, and about what choices you have concerning our use of such information. Please read this policy carefully. We may need to change this policy from time to time in order to address new issues and reflect changes on our sites. We will post those changes here so that you will always know what information we gather, how we might use that information, and whether we will disclose that information to anyone. Please refer back to this policy regularly.

We do not collect any individually identifiable information about you through the Queen of the Crop Site. We have access to such information only if you choose to share with us either directly or by e-mail. We do not and will not sell information about users of the Queen of the Crop Site to third parties. Nor do we share such information except as described below.

In certain instances, we may contract with non-affiliated companies to perform services for us. Where necessary, we will disclose information we have about you to these third parties. In all such cases, we provide the third party with only the information necessary to carry out its assigned responsibilities and only for that purpose. And, we require these third parties to treat your private information with the same degree of confidentiality that we do. In addition, we will release information about you if you direct us to do so, if we are compelled by law to do so, or in other legally limited circumstances, such as an attempted breach of the security of the Queen of the Crop Site, or a physical or property threat to you or others. We may also transfer user information, including any personally identifiable information you have provided to us, in connection with a corporate merger, consolidation, the sale of related assets or corporate division or other fundamental corporate change.

Queen of the Crop may track IP addresses (the Internet address of a computer) to keep track of a user’s session, while the user’s personal information remains totally anonymous. Tracking IP addresses can give us important information about our visitors. For example, we can learn which parts of the Queen of the Crop Site users are visiting and how long they stay. When Queen of the Crop receives information about you or about your session, we may use it for research or to improve the Queen of the Crop Site and the services we offer you. In addition to using such information to administer the Queen of the Crop Site and, in the aggregate, to understand how our users as a group use the services and resources provided on the Queen of the Crop Site, we may share this aggregate statistical information with our partners, suppliers and other third parties, but we will not share any individual names, personal navigational or other personal information.

Privacy of Children

We understand that young people need special safeguards and privacy protection. We realise that they may not understand all the provisions of our policy or be able to make thoughtful decisions about the choices that are made available to our adult users. We strongly urge all parents to participate in their children’s exploration of the Internet and any online services, and to teach their children about protecting their personal information while online. We may, at our discretion, require users under 18 to obtain the consent of a parent or guardian to view certain content, and we may limit access to certain content to users above a specified age. You agree to abide by any such restrictions, and not to help anyone avoid these restrictions.

If you have any questions about this privacy policy, please do not hesitate to contact us.

We make all reasonable efforts to safeguard the security of your personal data and operate using the most advanced data-encryptions. However, please be aware that we cannot guarantee the security of any data submission done over the internet.

Data collection

We may collect information such as your name, postal addresses, billing address, telephone number and email address when you:

• Place an order from our website

• Create an account at www.queenofthecrop.co.uk

• Subscribe to the Queen of the Crop newsletter

• Shop in an Queen of the Crop retail provider (include online)

• Return an item or make an exchange

• Inquire about our services

• Receive a gift voucher/package

Email communications

When you provide us your email address, we may send you emails necessary to process your order, respond to a request, provide customer service, or send you important service updates. If you also give us permission to contact you for promotional purposes, we promise to only send you information about products, services or events that we think are relevant to you.

If for any reason you do not want to receive promotional emails, simply click the unsubscribe link included at the bottom of every email we send, or log in to your Queen of the Crop online account and change your communication preferences. Please note that any requests to update your personal information by postal mail or phone may take up to ten days to process.

Cookie Policy Introduction

We use cookies on our Queen of the Crop Site to create the most secure and effective website possible for our customers. This Cookie Policy explains what cookies are and how we use them.

We have always used cookies to create the most secure and effective Site for our customers. As part of a change in legislation, all websites are now required to provide additional information on what cookies are and how they are used.

These changes will not affect the way in which you currently use our Site.

Our cookies policy

We use cookies on the Queen of the Crop Site to collect information about how visitors use the Site and to gather data to enhance the performance of our Site. This is important to us as we want to improve your journey across the website and your experience of browsing the Queen of the Crop collections.

Cookies are not harmful to your computer and are used in almost all commercial websites. At Queen of the Crop, our cookies are not used to collect any sensitive information about you. So we won’t make any records of your credit card details or anything that can identify you personally. The cookies that we use will help to improve your experience of the Site, allowing you to enjoy the full remit available.

What to do if you don’t want cookies to be set

Some people find the idea of a website storing information on their computer or mobile device a bit intrusive. If you prefer, it is possible to block some or all cookies or even to delete cookies that have already been set; but you need to be aware that you might lose some functions of that website. If you don’t want to receive cookies, you can modify your browser so that it notifies you when cookies are sent to it or you can refuse cookies altogether. You can also delete cookies that have already been set.

If you wish to restrict or block web browser cookies which are set on your device then you can do this through your browser settings; the Help function within your browser should tell you how. Alternatively, you may wish to visit www.aboutcookies.org, which contains comprehensive information on how to do this on a wide variety of desktop browsers.


Copyright © 2017 Queen of the Crop Ltd. Company No: 5746558 VAT Number: 216140059